Reviews of Accessories, Hot Accessories Reviews

Glarry Dual-tube X-Shape Keyboard Stand Black

By A***i

View More Reviews

on Feb 20, 2023

the screw is not even working and i dont know if its missing screws

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry 40W GEA-40 Electric Guitar Amplifier Black

By J***e

View More Reviews

on Jan 22, 2023

Still have not received amp. Got fire guitar package, got it, ordered skull blue guitar, got that also. But have not got 40W GEA-40, FROM ORDER GM20230117V4U6. WHERE IS IT???

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Jan 24, 2023

Original 1 star, for not getting item. Got today, very, very happy grandson's new amp is here, and just what he wanted. Second electric guitar and amps bought for grandsons. Give5 stars now.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By B***e

View More Reviews

on Jan 06, 2023

Ordered this case almost 2 weeks ago with a delivery of 5 to 7 days. UPS shows a shipping label, but indicates that they have not received the item to create tracking information. It appears that Glarry created a shipping label but has never got the item to UPS for shipping. Contacted Glarry via E-Mail and they responded that the item was in transit and to be patient. I need this case and if I had known there was going to be an issue I would have ordered from somewhere else. Not at all satisfied ...

Service Team:

Thanks for your comment. We will try harder to offer better products and service. Looking forward to your next visit! GLARRY

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 7 9

By D***n

View More Reviews

on Sep 06, 2022

Very cheap, made of plastic, hard to screw pegs in for the neck of the guitar to rest, and once you get them in they're very wobbly. Does not stand up on it's own unless there is a guitar resting on it, so if you take your guitar off of it, it will fold up and there is no way to fix it. Spend a little extra money and get one that is better quality.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By W***t

View More Reviews

on Sep 02, 2022

Case did not arrive as was told and tracking information is not accurate so can't find out where it is. Haven't heard from Glarry as of yet.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Sep 06, 2022

There was an issue with delivery and the rep. reached out to me quickly and made nme aware of the situation and I was content and understanding. Well done! It won't allow me to change the rating but I give them 5 stars.

Glarry 20w Electric Bass Amplifier

By V***z

View More Reviews

on Apr 05, 2022

I ordered this Amp to go along with the Glarry GP II Electric Bass Guitar, however it never came. I got the Bass Guitar today (April 5th 2022) but no Amp.I sent an email and even called them but no answer so I left them a voice message. Glarry gets a one star for now.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Jun 08, 2022

UPDATE. I received a message from Glarry stating that the Amp shipped separately from the Bass I ordered, and with a different carrier service then the one who brought the Bass Guitar. I give a 4 out of 5 stars, it creates a great sound for being a 20w Amp, it's compact and light. The only thing that I don't like is the fact that the volume nob is vary sensitive. Other than that, it's great.

Glarry Tubular Acoustic Guitar Stand Holder Black

By E***d

View More Reviews

on Nov 08, 2021

We still havent received it yet. The other 2 things I purchased the bass guitar and amp arrived with FedEx and was received in the timely manner. This is coming DHL and we r still waiting. I was going to order a guitar stool from us well but have changed my mind. I was very happy with the guitar and amp but this is taking way past the allotted time for delivery.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry.

Glarry 41inch Folk Guitar Flat Surface PVC Hard Shell Case Classical Crocodile Dermatoglyph

By R***r

View More Reviews

on Jul 27, 2021

I've bought other cases from Glarry but never had this problem. The case came in a box that looked like it had been run over by a truck. Taped up every where but had no structure left to it. Case had a nasty dent in it with a tear in the covering that i managed to repair. I use these cases for guitars i build and sell but I'm not sure I'll go with Glarry again

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glary

Glarry 20w Electric Guitar Amplifier

By G***n

View More Reviews

on Jul 02, 2021

There is a persistent loud hum that comes from the amp even when the guitar is not plugged in. Apparently there is a problem with the electronics in the unit. I have found a work around that I can use until I can buy a quality amp. Can not recommend this amp.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Jul 06, 2021

UPDATE: Manager Lin of Glarry Music got in touch with me about my problems with the amp. He was very customer service oriented and after discussing the problem, offered me a refund for the amp, which I accepted. Sometimes you don't know the true character of a company until there is a problem, and then it shows. I am very happy with the way my problem was resolved, and as a result, when I need another musical instrument, Glarry Music will be the first place I shop. My wife bought a clarinet fro ...

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 7 9

By G***r

View More Reviews

on Apr 24, 2021

Never received this item

on Apr 24, 2021

When I thought they messed up my order they quickly solved the problem, but it won't let me edit the stars, or I would give 5.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By J***s

View More Reviews

on Apr 19, 2021

I have emailed twice to get a paid return label. I have yet to receive any response. Please contact me asap. Jerry Simmons [email protected] 865-805-4255

Service Team:

Thanks so much for your feedback. Our customer service will contact you soon. If you don't receive our reply, please check your spam folder. We are so sorry for that. Glarry.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By M***d

View More Reviews

on Apr 13, 2021

This case arrived with shipping damage and after contacting customer support I was told the following: "We checked the photos you sent, and we are very sorry for the damage to the case caused during transportation. If it does not affect the use, we will refund you $20, can it? Sorry again, looking forward to your reply. " I will certainly not be purchasing anything further from this company and will recommend my colleagues and clients not do so as well.

Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. Our customer - service will contact you soon. Glarry

on Apr 14, 2021

I appreciate the service the Glarry team provided and they remedied the situation.

Glarry 39inch Flat Surface Guitar PVC Hard Shell Case Classical Crocodile Dermatoglyph

By A***h

View More Reviews

on Mar 29, 2021

I have tried reaching out and calling them multiple times over one week to return my product with no response from them. Still waiting to hear from them.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Our Customer - Service will contact you soon. If you don't receive our reply, please check your spam folder. Glarry

on Mar 31, 2021

Resolved my issue and expedited the refund process. Appreciate it. I will be ordering new Guitar from them soon.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By D***y

View More Reviews

on Mar 17, 2021

The case arrived damaged in shipping with a big hole in the box and a large dent in a brand new case. Customer support only offered an $8 refund and then went silent. Pretty lame. I thought Glarry would do better than this.

Service Team:

Our customer will contact with you soon.

on Mar 22, 2021

Update to my first review: The customer service issue was resolved. Glarry was very fast in providing a partial refund for the damaged case. The case fits a Jazzmaster-style guitar perfectly. 4 out of 5 stars.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By J***d

View More Reviews

on Mar 06, 2021

Guitar and case "bundle" were shipped separately. The guitar arrived two days after the case, and cracked all over. The back of the body, where it connects to the neck, all with multiple cracks... very disappointing.. why a "bundle" if they aren't shipped together?

Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry 20w Electric Guitar Amplifier

By T***e

View More Reviews

on Feb 16, 2021

it never came in the mail.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order's status and reply you in 24 hours. Please pay attention to your emails. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry 20w Electric Guitar Amplifier

By J***z

View More Reviews

on Feb 14, 2021

It's terrible! It has this irritating humming noise and the sound quality is horrible. Waste of money and time don't buy this!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By G***m

View More Reviews

on Feb 14, 2021

The two outside locks were not properly installed causing them not to hold the case closed. https://youtu.be/F717WX2l4ss ***Updated review. Glarry quickly resolved my problem with complete satisfaction.

Glarry Electric Guitar Strings Set

By L***n

View More Reviews

on Feb 09, 2021

Did not receive the strings

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order's status and reply you in 24 hours. Please pay attention to your emails. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry Electric Guitar Strings Set

By E***n

View More Reviews

on Jan 19, 2021

I received my Glarry left handed guitar but still did not received the extra string set that I purchased?

Service Team:

We are so sorry for delay. The string maybe shipped separately. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry Economical Electric Bass Guitar Black Square Hard Shell Case

By J***s

View More Reviews

on Jan 06, 2021

Bass received on Jan. 4 It is defected has glue. all over it and pick guard scared. Looks like it is a return and repair attemped. I ordered another one, a GIB bass instead would like to return this one . Please send return info to be reimbursted.

Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By R***n

View More Reviews

on Dec 28, 2020

It's been over 2 weeks and I still haven't received the case.Paid for express shipping to start with and had to call in to see where it was and it hadn't shipped yet.The money for shipping was refunded.Still waiting for my order that was supposed to be here before Christmas as it was a gift.Not a happy customer.

Service Team:

We are so sorry for delay.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By c***k

View More Reviews

on Dec 19, 2020

This case fits my thin line tele kit guitar snug ,also end to end snug . If you want protected from dents in the wood , neck and body , bent or broken tuners , cracked or broken head stock and/or neck , a hard case is what you want , a gig bag does not give you that protection .

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By J***a

View More Reviews

on Dec 05, 2020

I've ordered from other online music companies for years. Took a chance with Glarry Music. After a few days passed since I placed my order, I sent a request to obtain a tracking number. A tracking number was then provided but the item was never shipped. For a week now, all that the tracking number provides is a confirmation that a label was created for FedEx last Saturday. Considering I live in the same state that it's shipping from, it should have arrived by now had it actually been shipped. Th ...

Service Team:

I am so sorry for delay. Good News: The order have been delivered. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 7 9

By K***n

View More Reviews

on Nov 09, 2020

Haven't received yet. Shipment delayed for some reason

Glarry Electric Bass Strings Set

By R***n

View More Reviews

on Sep 24, 2020

I have not tried the strings but I ordered a bass guitar 4 days ago and the website says my order is still processing and I never received an email confirmation of my order. They won't answer their phone. I left voicemails and sent emails, but no reply. I am writing this here because the website won't allow a review until the order is delivered.

Service Team:

We are so sorry for delay. we will reply to you ASAP.

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 7 9

By S***o

View More Reviews

on Sep 23, 2020

Not happy with this purchase the drill holes are either missing and the existing ones are off. I don't own a drill and not about to buy one. A waste of my money :/

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Electric Guitar Gig Bag Padded Cotton Black

By A***s

View More Reviews

on Sep 03, 2020

The guitar bag is excellent. A few loose threads that need to be cut, but very good quality otherwise.

Glarry 20w Electric Bass Amplifier

By C***a

View More Reviews

on Aug 12, 2020

It's a 20w Bass Amplifier and I expected a little too much. I paired it with the glarry GIB 5 strings and it's not giving me enough bass sound. When the volume is in max level, it gives me a static sound and a clicking sound. Delivery time is okay.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry Electric Guitar Strings Set

By L***s

View More Reviews

on Jul 23, 2020

Finally got the strings! All acounted for, im definitely not a pro or anything. But these strings will really help me out in the future

Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.