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Reviews

4.7 5 7375

Guitars Reviews

4.7 out of 5


Reviews(7375)
Categories Reviews: Acoustic Guitars Bass Guitars Electric Guitars Left Handed Electric Guitars

on Nov 19, 2024

FedEx says that they are waiting on my package to be sent to them and you are saying it was shipped! What is going on? I ordered this on the 16th of November but no acknowledgement of anything so far not satisfied
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order status and reply to you within 24 hours. Please check your email carefully. Glarry

on Nov 23, 2024

Great guitar u can't beat it for the price..holds tune really well sounds great..I'll probably buy more stuff

on Oct 29, 2024

Never received. Need a refund. Wanted to give them a second chance, but after this, no more will never be ordering from them again and you shouldn't either don't waste your money.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order status and reply to you within 24 hours. Please check your email carefully. Glarry

on Oct 31, 2024

Still dissatisfied with my product but the customer support was great on this one. Thank you glarry.

on Sep 24, 2024

Tuning pegs broke after barely turning it while tuning. very disappointing. need a refund!!
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry

on Sep 05, 2024

I purchased an acoustic guitar as part of a set, intending to save time by getting everything I needed in one order. Unfortunately, the aux cable that came with the guitar was non-functional. Having to find a replacement for something that should have worked out of the box was disappointing and undermined the convenience of ordering the set in the first place.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

on Aug 31, 2024

The thing is damn near unplayable due to the amount of buzzing and also a loud grating noise that I cannot seem to fix no matter what adjustments I make. I sent a refund request and after an initial response there's been nothing.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon.

on Aug 26, 2024

Was not happy with this bass guitar. It needs much work. I tuned it because the 15 and 16 fret had same tune and the E and A string had sever buzzing. I don't know if it's worth taking it to get it worked on because of the price I paid for it. I need a 4 string because I have a 5 string so now I guess I buy another 4 string elsewhere.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality.We'll contact you soon.

on Sep 06, 2024

I really appreicate the response and help from Glarry for helping me with my issue. This bass is great looking and feels great and look forward playing this bass.

on Jul 15, 2024

I guess I was expecting a little better guitar than what I got. First off the neck had a bow in it and it was unfinished the frets were sticking out on the sides so I had to shim the neck and then take the nut off and trim that down some send it down just to get the strings close enough to the neck to where it was halfway playable just shoddy workmanship. I will never order from Glarry again.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry

on Jun 18, 2024

Never received.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order status and reply to you within 24 hours. Glarry

on Jun 11, 2024

The fretless bass is ok for a beginner. The fret board was really rough. The plastic nut was cut to deep causing the strings to bottom out in the F and F# position. And the strings are garbage. It has a nice tone and the finish on the body is good. The tuners was hard to turn. It got here pretty quick and undamaged. The truss rod is fine. The fretboard needed work, I had to sand it with 320. Then coated with polyurethane along with the whole neck. If you don't know how to do that your out of ...
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry.

on Jun 14, 2024

The bass is ok. It needs a little work, but that's to be expected. The shipping was fast, I got it undamaged. The company reached out to me and addressed the issue, that's appreciated. Thanks.

on May 30, 2024

Arrived with broken tuner. Customer service said I had to purchase another on my own and repair it myself.

on May 21, 2024

Pros: looks nice hanging on my wall. Cons: two nobs wobble around like a joysticks, the bass isn't very loud on any amp or with any cable, even at max volumes on amp and bass, very quiet. Im assuming it is defective but at least I have wall art. Who has time to learn bass anyway.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

on May 14, 2024

Please tell me where my order is? It was shipped to the wrong address and it was the wrong product. Please help. Thank you. Order #GM202405086JN8 May. 08,2024 Shipped FedEx free shipping - 776284466978 :: https://www.fedex.com/fedextrack/?trknbr=
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order and reply to you within 24 hours. Please check your email carefully. Glarry

on May 17, 2024

Shipment was delivered to a different address due to shipper. (Fedex) found product and love it.. Great buy. Thank you. Can't change it from 1 star to 5 stars ✨️

on Apr 22, 2024

Fixed it myself, had to replace neck. Put new humbckers. Replaced broken nut. Replaced electrical with fender set. Bass now hammers,great if u know how to set up a guitar

on Apr 29, 2024

Lynn in customer support addressed my issues

on Mar 22, 2024

When I got my bass, I was not expecting much. The quality control is poor! The bridge screws was stripped out and neck bolts rusted . The fret board end was not finished and fitted poorly. I saw all of the reviews and took a chance. I would not recommend this bass guitar. The should be playable.
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

on Apr 02, 2024

Customer Service took care of my issues.

on Mar 15, 2024

Okay so received the Glarry GT102 the body was in perfect shape upon further inspection tuning and stretching of the strings I noticed that the frets are super scratched and it appears they were hammered in with a waffle faced framing hammer and the fretboard itself wasn't even sanded to smoothness . I will be contacting customer service and see if we can resolve this issue
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon. Glarry

on Mar 18, 2024

After some time and negotiation the company and I came to an agreeable compromise , as for customer service they are top notch in assisting me through the issue and process

on Feb 29, 2024

Stopped working after 2 days
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry

on Feb 17, 2024

Buenas tardes! Este artículo llegó a mi currier BM cargo en Miami sin código de cliente. Tuve que reclamar mi pedido. Por favor, espero que esto no vuelva a suceder porque lo que pierdo es tiempo. Tengan en cuenta esto, porque hace perder tiempo. Pensé que ya tendría este artículo hoy, y será la semana que viene
Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update. Glarry

on Dec 21, 2023

This guitar has some issues. The tone knob just spins, so I had to tighten it up. No big deal. There are a couple of small dings in the finish on the body. The amp started smoking as soon as I turned it on. I had to throw that away, so now I am out an amp and have a guitar that has small dings in the body. Part of the neck is smooth and part of it is rough. The cable doesn't want to come out of the input jack no matter how hard I pull on it. Some of the fret ends are a little sharp, but not too ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

on Dec 20, 2023

Ordered a guitar combo but I received two amplifiers… I would really like this to be solved, I paid the full amount for everything so if I have to pay again that would be very unfortunate.
Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update. Glarry

on Dec 24, 2023

Edit: 5 starts, I've received two guitar combos due to my own error, The guitar is nice and the amp is great

on Dec 15, 2023

Guitar was horrible
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

on Dec 10, 2023

This middle pickup isn't working kinda pissed off and want my money back
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

on Oct 10, 2023

Guitar was way to small plus the whammy bar wouldn't even fit in the guitar I need to return this product asap
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll Contact you ASAP. Glarry.

on Oct 15, 2023

They went above and beyond to help me with this item one thing for sure glarrys customer service is number one thanks Lynn

on Sep 29, 2023

Fretless board missing dot on "fret" no. 3
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.

on Aug 21, 2023

The one star is me being generous. I ordered a blue guitar they sent me a black and white one it had scratches on it. It has obviously been used on top of that. They try to make it seem like it was my fault. Poor customer service have yet to speak to a live person. I hate intending on buying three at all they do not want to exchange and I'm just stuck with the black and white guitar when I ordered a blue one I will never purchase anything else from their company, nor will I, give them a good rev ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.

on Jul 22, 2023

Well, for starters, it could've been better, because it had some openly-born issues with the guitar itself, some of the frets didn't sound right at all when I would play those notes, and for some reason when I got it out of the package to try it out, I went to put the whammy bar in the whammy-insertion screw-in hole, but would nor go in all the way, so I can't/couldn't even use it in such as the state or condition it's in, and I notice it had some pieces of the paint chipped off of the wood on ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry

on Jul 26, 2023

While it could've been better quality for the buy in it's present condition.

on Jul 11, 2023

Well the amp and cord stopped working after a day waste of money and my time lol oh well
Service Team:

Thank you so much for your feedback. We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon.Glarry

on Jun 27, 2023

I ordered a Glarry 30in GB Electric Bass Short Scale guitar. I was not happy with its condition. The neck is completely unfinished, raw wood. The wood is so rough that it makes the palm of my hand sore. The volume is extremely soft, even at wide open. The fit of the neck to the body is way off, extremely poor craftsmanship. I have asked for Glarry to remedy this situation, because I bought it, eager to start playing. Very unsatisfied.
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon.Glarry

on Jun 08, 2023

Both knobs are completely loose
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you ASAP.

on Jun 29, 2023

Lynn was very professional about helping me with my problem. She provided compensation for getting my guitar fixed. I recommend people to buy these guitars, they are seriously awesome

on May 15, 2023

The bass showed up on time, but with several huge issues. Right away it needs a repair because the nut is cut too low under the E string so the low E rattles on the neck really really bad at the first fret when played open. The HH pickups are so weak that they barely register when plugged in DI through Reaper via Behringer UM2, which is not the case when I tested immediately after with another bass. Both volume knobs turn all the way around like the washers aren't tightened at all. So yeah, ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll Contact you ASAP. Glarry

on May 22, 2023

Glarry management has reached out to me for a replacement. The system won't allow me to remove the original review or amend the satisfaction but I am absolutely satisfied with the resolution of this situation.

on Apr 20, 2023

I got a saxophone instead of the guitar I ordered.
Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update. For any further questions or concerns, please contact our customer service team at [email protected]. We are always here to assist you and appreciate your continued support. Glarry

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Guitar Shop and Guitar official website is the choice for most people to buy a guitar. The brand and material of the guitar are two important factors that most people choose. Glarry is an excellent brand, guitars for sale has good quality assurance at present. Basswood board has a smooth surface, producing a nice mellow tone with crisp highs and powerful bass, you are trustworthy.

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