Reviews of Glarry Musical Instruments in Glarrymusic.com

Glarry GC101 4/4 Full-Size Acoustic Cello Matte Nature Golden Retrovert Black White

By T***r

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on Feb 27, 2024

Good price for a student cello. Be prepared to replace the strings, bridge and pegs. Tuning pegs are made with a very soft wood that cracked during any turning. Strings popped pretty immediately on tuning. Overall needs some upgrades to make it playable. Emailed the service email box that was listed on the email to request new pegs, and the email box isn't legitimate and returns "undeliverable"

Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By I***e

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on Feb 26, 2024

I got the guitar combo and didn't get a amplifier

Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order status and reply to you within 24 hours. Please check your email carefully. Glarry

Glarry GIB Active 6-String Bass Guitar with Upgraded Electronics Black White

By A***s

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on Feb 23, 2024

Bass seems ok but I'm getting a very noticeable high pitched sound coming from it. I've tried different cables, batteries, wireless, different amps, straight into a DI, and it's still there. It makes it pretty much unplayable. Any help would be greatly appreciated!

Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We'll contact you soon.Glarry

Glarry 30in GB Electric Bass Guitar Short Scale Burlywood Black Red

By J***l

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on Feb 09, 2024

I am very disappointed, it has many defects, which I will show in the photos, but what bothered me the most was that the screw to adjust the neck does not work :( I will never be able to make the adjustment, which is very bad!!, a tuner nut is bent, the bridge makes noise with the vibration of the strings, the body arrived with a knock, also the fit of the neck with the body separates, they could improve the precision, the pickup has very low volume, of course it is an economical product but I h ...

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.Glarry

on Feb 19, 2024

I appreciate the attention you gave me via email, due to the instrument failures, we reached a 50% refund agreement, thank you!

Glarry GIB 5 String Electric Bass Guitar SS Pick-up Burlywood Transparent Yellow Sunset Brown

By J***r

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on Jan 18, 2024

Guitar looks super nice, did have some scuffs/scratching on the body, but that wasn't the issue, two of the knobs were broken and free spinning/not mounted within the bass, upon opening it found more issue with some wiring being disconnected, all within less than 10 minutes of opening the package, hopefully I will be able to receive a replacement and the issue wont pursue. Its unfortunate, but ordering online always has risks, depending on how this is addressed I will provide an update!

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

Glarry GIB 4 String Bass Guitar Full Size Open-coil HH Pickup Black Burlywood

By B***y

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on Jan 17, 2024

I've had The bass since January 12th and today is January 17th . I've noticed the bass body is cracked on both sides where the neck is attached. I'm not to happy about it

on Jan 20, 2024

Update Glarry was kind enough to explain the cracking where the neck is bolted on to the body. I will continue to play the bass. It could be temperature fluctuations. I am not sure, but will take the company at their word. Their customer service has been prompt. If I have any issue I would try and exchange for this service I update my Satisfaction to Five stars!!

Glarry GIB Bass Guitar Full Size 4 String Burlywood Black Sunset

By R***e

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on Oct 25, 2023

After using this bass for several months, playing it 5 days per week I can tell you that I was impressed but... The only problem I've had is with the strap pegs. They would become loose and wobbly. It started with the upper then the lower. It got so bad that I had to stop playing it with the strap.

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We'll contact you ASAP.

Glarry Burning Fire Electric Bass Guitar Full Size 4 String w/20W Amplifier Black Burlywood Sunset

By A***r

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on Sep 13, 2023

The bass showed up but the amp did not

Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update.Glarry

Glarry GIB Bass Guitar 4 String Red Pearl Guard w/20W Amplifier Black Green

By C***e

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on Aug 21, 2023

My buddy must have gotten really lucky with his previous purchases.. I opened this thing super excited and the finish is GARBAGE.. bubbles and bumps in the paint, there's a decent gouge on the pickguard, the neck is unfinished in some most areas like it was barely touched with sandpaper. But this is just cosmetics it's not the main issues I still woulda given 4 stars if the feedback wasn't AWFUL and the thing would stay in tune. For the price at least I learned a valuable lesson. Cheap is cheap ...

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry

on Aug 26, 2023

Excellent customer service, hopefully this is reflected in quality control in the future

Glarry GIB Bass Guitar Full Size 6 String HH Pickup Burlywood Sunset Black

By F***a

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on Aug 14, 2023

I need to return the bass guitar that I purchased from your company on July 24, 2023. The bass guitar is defective. The volume knobs do not work properly. Volume is very low. I have previously asked for a response from your customer service department and asked for a return RL label so that I can send it back within the limited time. Have not heard from them at all. Have checked my junk mail and have not received anything at all. Please call me at (210- 848-1774 to acknowledge this messa ...

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you Soon. Glarry

Glarry GMF Electric Guitar Laurel Wood Fingerboard HH Pickup Blue

By G***v

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on Aug 04, 2023

I am not pleased with this guitar. The one string tree is not properly installed making it impossible to tune.

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

on Sep 10, 2023

Update Four STARS. After Lynn resolved the issue I am pleased with the guitar. Nice fit and finish. Plays and sounds great for a short scale ( 24 in.). Glarry is putting in the effort to improve their quality. Keep it up.

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By B***e

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on Jul 26, 2023

Cheap and shipped fast, but you get what you pay for. One of the screws was stuck in the strings - screw would not got back into the face securely (just slid in and slipped back out - obviously stripped). Also, would have been nice to come even close to tuned, string were literally loose.

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon. Glarry

on Aug 11, 2023

Cheap and shipped fast, Responsive customer service, amp is loud enough to learn and good sound. (can't let me edit stars - should be 4/5)

Glarry GIB Bass Guitar Full Size 4 String Burlywood Black Sunset

By S***s

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on Jun 08, 2023

I just received my bass amp to the 5 string I purchased, it is NOT THE AMP THAT IS PICTURED IN THE ADVERTISEMENT, THIS DOES NOT HAVE THE HI LOW PUSH IN SWITCH WHICH ENHANCES TONE DEPENDING ON WHAT YOU Desire WHEN SETTING THE SOUND, THIS MAKES A BIG DIFFERENCE WITH THE LOW B STRING, GLARRY REALLY DISAPPOINTED ME ON THIS SALE, I HOPE THEY WILL ADDRESS THIS MATTER AND PAY THE RETURN FEE AND SEND ME THE AMP I THOUGHT I WAS BUYING!!!!!!!!!!!!!!!!!!!!

Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We contact you ASAP.

Glarry GT102 41inch Full-Size EQ Cutaway Spruce Top Grape Voice Hole Round Back Acoustic-Electric Guitar

By J***s

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on May 29, 2023

Unfortunately, quality of the build on this guitar wasn't great. I own several other glarry guitars and this one is such a disappointment. The decal surrounding the voice holes was lifting immediately on unpacking the guitar and the perforations were incompletely done. The nut was very roughly cut and overall the guitar felt badly made.

Service Team:

Thanks a lot for your suggestion, we have already forwarded it to our quality control department. We will take measures to strengthen quality monitoring and improve product quality. Glarry

on May 30, 2023

Unfortunately, quality of the build on this guitar wasn't great. I own several other glarry guitars and this one is such a disappointment. The decal surrounding the voice holes was lifting immediately on unpacking the guitar and the perforations were incompletely done. The nut was very roughly cut and overall the guitar felt badly made. I did contact after sales service at Glarry since they have always been receptive and responsive in the past and I am pleased with the support they offered but ...

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4

By S***n

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on May 23, 2023

*satisfaction could not be edited* Upon further inspection the bow is also cracked. So it's dirty, covered in glue, and already broken. This was supposed to be a surprise for my husband and now I'm ashamed to even tell him I spent money on this.

Glarry 17 Keys Flat B Black Clarinet with Two Mouthpieces Connector

By E***n

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on Apr 04, 2023

I was very disappointed with this clarinet. The sound quality is poor and the keys don't always work properly. I also had issues with the connector.

Glarry 16 Keys C Cupronickel Flute Closed Hole Separated E Key Silver Pink Blue

By A***e

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on Mar 29, 2023

I was very disappointed with this flute. The sound is terrible and the material quality is poor.

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue Transparent Yellow

By J***n

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on Mar 13, 2023

Currently just super disappointed with this bass guitar. I have a Glarry GST and I love it to death, it's my first electric guitar that I ever owned and the first guitar that really made me want to play guitars. So I was kind of expecting more from this Bass, I mean it looks nice but I was really hoping for it to be in playable condition before having to replace strings or take it to a shop to have it worked on. I'm not exactly a professional at doing tuning adjustments to these guitars so I don ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GIB Bass Guitar 4 String Red Pearl Guard w/20W Amplifier Black Green

By M***n

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on Mar 10, 2023

So overall I am a little disappointed in the way this bass came. For one, the pick guard came already scratched, underneath the plastic protective coating. Rough handling before packaging? Seems like it. Action is pretty high, so not something I could play without a lot of fret buzz before getting a setup. The neck has pitting along where the D string runs and a pretty heavy metallic scratch, easily noticeable on the 10th fret. It tuned up nicely but as I said, the buzz is too high to play ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Mar 15, 2023

Glarry Manager Lynn reached out to me and solved all my issues. Because of Glarry's outstanding customer service I will be purchasing more Glarry products in the future. ⭐️⭐️⭐️⭐️ and a half stars.

Glarry GEP-202 61-Key Keyboard with Piano Stool Black

By N***t

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on Feb 26, 2023

Keyboard ok, no instruction/explanations/how to. The keyboard is okay but the instructions and information are seriously lacking. Idk what half the stuff means and i guess wil be spending a lot of time trying to google.

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By L***S

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on Feb 03, 2023

Shipped decently fast but part of the bottom was shattered. It sounds pretty good on its own. The amp included is not the best but it gets the job done. All in all of it wasn't broken 4/5 stars.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon.Glarry

on Feb 06, 2023

Update: The customer support team helped me to resolve the issue. Amp and bass are now better overall 4/5.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black

By J***y

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on Feb 03, 2023

it didn't come with the amp????? medium gauge strings good and all but where's the amp?

Glarry GT502 41 Inch Matte Cutaway Dreadnought Spruce Front Acoustic Guitar Black Burlywood

By V***t

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on Dec 30, 2022

How do you go about getting a free guitar to test

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black

By M***z

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on Nov 08, 2022

The cable doesn't connect to the guitar

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset

By J***r

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on Oct 29, 2022

The color wasn't yellow, it was orange and a grayish color along the grain lines. It also was very low quality parts and build. Came in a very flimsy box. On the good side was its price and it arrived very quickly.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry Burning Fire Electric Bass Guitar Full Size 4 String w/20W Amplifier Black Burlywood Sunset

By A***R

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on Oct 27, 2022

I received my guitar today but no AMP. Total package weight was 9.4 pounds. I received the guitar, guitar cover and cord. I did not receive the AMP that was supposed to be with it. So how can I play the guitar without the AMP? I can not get ahold of customer service. I am very upset. So I have no idea if the guitar was worth the money I spent or not.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GJazz 5 String Electric Bass Guitar Full Size Burlywood Transparent Yellow Sunset

By C***n

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on Oct 23, 2022

Action is very bad. Frets are buzzy and not leveled. I'm honestly disappointed.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry 30in GB Electric Bass Guitar Short Scale Burlywood Black Red

By J***l

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on Oct 20, 2022

A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are bas ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Oct 23, 2022

A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are bas ... A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are basic but solid. Body is very beautiful from the front, but has an odd pattern in the wood grain on the back. Went to plug it in and the jack immediately fell inside the body cavity. Nice! Started undoing pickguard screws and found at least half of them already stripped and had to just pull them out with pliers. Pickguard screw at end of pickguard by jack is a full inch long...not a pickguard screw, most likely a bridge screw. Wondering if one of my bridge screws is a pickguard screw. When I begin mods, I will find out. Pickup hole in pickguard is in the wrong place, shifted too far to the treble side. This results in at least a 50% drop in volume on the E string compared to other strings. Has a bit of neck dive, not a lot, but some. Had to tighten the strap buttons to test that as both were very loose out of the box. The gig bag is nothing but a dust cover. No protection. The strap is hardly deserving of the name. Didn't even try the cheap cable. Overall, as a mod platform, it is probably fine for what I am going to be doing with it...that remains to be seen. As an instrument to play right out of the box? I'm not sure I could recommend it. Not with the issues mine had. UPDATE: I was contacted by Glarry management concerning my review. In the interest of making things right with me, they offered me a partial refund. I felt that was incredibly generous and an amazing level of customer service. I didn't anticipate that, and certainly didn't expect that for a bass that cost me $110. Customer service is top notch!!

Glarry GMF Electric Guitar Laurel Wood Fingerboard SS Pickup Black White

By A***s

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on Oct 18, 2022

The switches are not 3 way as advertised. They are simple on off. I was disappointed with this. The rest of the guitar was ok. The body was very well finished but the neck appears to have only one coat of finish. Strange. Decent mod platform. Beginners will need to have a set up done. Tone control seems to not work at all. Hey, it's a 110 dollar guitar.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Oct 21, 2022

I received a monetary gift from the company to help offset the issues I had. At this point it's very difficult to complain. Has a nice overall tone. Looks very cool. I have done a few mods

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By D***e

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on Oct 09, 2022

Got my case and the interior compartment was falling apart. Very cheaply made !!!! Watch out that you don't get stabbed with the tiny nail that was sticking out of a support for the compartment!!! I wouldn't buy one again !!!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry