After using this bass for several months, playing it 5 days per week I can tell you that I was impressed but... The only problem I've had is with the strap pegs. They would become loose and wobbly. It started with the upper then the lower. It got so bad that I had to stop playing it with the strap.
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My buddy must have gotten really lucky with his previous purchases.. I opened this thing super excited and the finish is GARBAGE.. bubbles and bumps in the paint, there's a decent gouge on the pickguard, the neck is unfinished in some most areas like it was barely touched with sandpaper. But this is just cosmetics it's not the main issues I still woulda given 4 stars if the feedback wasn't AWFUL and the thing would stay in tune. For the price at least I learned a valuable lesson. Cheap is cheap ...My buddy must have gotten really lucky with his previous purchases.. I opened this thing super excited and the finish is GARBAGE.. bubbles and bumps in the paint, there's a decent gouge on the pickguard, the neck is unfinished in some most areas like it was barely touched with sandpaper. But this is just cosmetics it's not the main issues I still woulda given 4 stars if the feedback wasn't AWFUL and the thing would stay in tune. For the price at least I learned a valuable lesson. Cheap is cheap no matter what the company says about their standards and values
Service Team:
We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry
on Aug 26, 2023
Excellent customer service, hopefully this is reflected in quality control in the future
I need to return the bass guitar that I purchased from your company on July 24, 2023. The bass guitar is defective. The volume knobs do not work properly. Volume is very low. I have previously asked for a response from your customer service department and asked for a return RL label so that I can send it back within the limited time. Have not heard from them at all. Have checked my junk mail and have not received anything at all. Please call me
at (210- 848-1774 to acknowledge this messa ...I need to return the bass guitar that I purchased from your company on July 24, 2023. The bass guitar is defective. The volume knobs do not work properly. Volume is very low. I have previously asked for a response from your customer service department and asked for a return RL label so that I can send it back within the limited time. Have not heard from them at all. Have checked my junk mail and have not received anything at all. Please call me
at (210- 848-1774 to acknowledge this message and or send the RL label to my email address at [email protected]. If I don't hear from anyone within a couple of days, I will notify my credit card company for a resolution.
Thank You.
Service Team:
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Cheap and shipped fast, but you get what you pay for. One of the screws was stuck in the strings - screw would not got back into the face securely (just slid in and slipped back out - obviously stripped). Also, would have been nice to come even close to tuned, string were literally loose.
Service Team:
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on Aug 11, 2023
Cheap and shipped fast, Responsive customer service, amp is loud enough to learn and good sound. (can't let me edit stars - should be 4/5)
I just received my bass amp to the 5 string I purchased, it is NOT THE AMP THAT IS PICTURED IN THE ADVERTISEMENT, THIS DOES NOT HAVE THE HI LOW PUSH IN SWITCH WHICH ENHANCES TONE DEPENDING ON WHAT YOU Desire WHEN SETTING THE SOUND, THIS MAKES A BIG DIFFERENCE WITH THE LOW B STRING, GLARRY REALLY DISAPPOINTED ME ON THIS SALE, I HOPE THEY WILL ADDRESS THIS MATTER AND PAY THE RETURN FEE AND SEND ME THE AMP I THOUGHT I WAS BUYING!!!!!!!!!!!!!!!!!!!!
Service Team:
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Currently just super disappointed with this bass guitar. I have a Glarry GST and I love it to death, it's my first electric guitar that I ever owned and the first guitar that really made me want to play guitars. So I was kind of expecting more from this Bass, I mean it looks nice but I was really hoping for it to be in playable condition before having to replace strings or take it to a shop to have it worked on. I'm not exactly a professional at doing tuning adjustments to these guitars so I don ...Currently just super disappointed with this bass guitar. I have a Glarry GST and I love it to death, it's my first electric guitar that I ever owned and the first guitar that really made me want to play guitars. So I was kind of expecting more from this Bass, I mean it looks nice but I was really hoping for it to be in playable condition before having to replace strings or take it to a shop to have it worked on. I'm not exactly a professional at doing tuning adjustments to these guitars so I don't even really know where to begin to fix the issues I'm facing with this thing. it came in and the strings are just super rattly. the second fret on each string just straight up doesn't work, the fret buzz is super bad. To add insult to injury my E string snapped pretty much immediately as I was tuning, so now I imagine the fret buzz is even worse missing a string. I think the nut slots might be just cut too deep because the action is super low at the nut and way higher at the bridge. Adjusting the saddles higher just makes it worse too. I don't normally leave bad reviews, I'm just super disappointed in this thing. Not like I had replacement strings on the ready, wanted to at least be able to test it out before restringing it.
Service Team:
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So overall I am a little disappointed in the way this bass came. For one, the pick guard came already scratched, underneath the plastic protective coating. Rough handling before packaging? Seems like it. Action is pretty high, so not something I could play without a lot of fret buzz before getting a setup. The neck has pitting along where the D string runs and a pretty heavy metallic scratch, easily noticeable on the 10th fret. It tuned up nicely but as I said, the buzz is too high to play ...So overall I am a little disappointed in the way this bass came. For one, the pick guard came already scratched, underneath the plastic protective coating. Rough handling before packaging? Seems like it. Action is pretty high, so not something I could play without a lot of fret buzz before getting a setup. The neck has pitting along where the D string runs and a pretty heavy metallic scratch, easily noticeable on the 10th fret. It tuned up nicely but as I said, the buzz is too high to play out of the box. The amp is good enough for home use and you can hear while practicing. The cord was either defective or just not very good because I experienced buzz with this cord while other brands did not do the same. I really wanted to love this bass but because of the combination of more than usual cosmetic flaws out of the box combined with the neck pitting that will become an issue in the future, I would skip this bass. I am hoping Glarry makes this right. Maybe I just got a not so good one.
Service Team:
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on Mar 15, 2023
Glarry Manager Lynn reached out to me and solved all my issues. Because of Glarry's outstanding customer service I will be purchasing more Glarry products in the future. ⭐️⭐️⭐️⭐️ and a half stars.
Shipped decently fast but part of the bottom was shattered. It sounds pretty good on its own. The amp included is not the best but it gets the job done. All in all of it wasn't broken 4/5 stars.
Service Team:
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on Feb 06, 2023
Update: The customer support team helped me to resolve the issue. Amp and bass are now better overall 4/5.
I received my guitar today but no AMP. Total package weight was 9.4 pounds. I received the guitar, guitar cover and cord. I did not receive the AMP that was supposed to be with it. So how can I play the guitar without the AMP? I can not get ahold of customer service. I am very upset. So I have no idea if the guitar was worth the money I spent or not.
Service Team:
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Action is very bad. Frets are buzzy and not leveled. I'm honestly disappointed.
Service Team:
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A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are bas ...A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are basic but solid. Body is very beautiful from the front, but has an odd pattern in the wood grain on the back. Went to plug it in and the jack immediately fell inside the body cavity. Nice! Started undoing pickguard screws and found at least half of them already stripped and had to just pull them out with pliers. Pickguard screw at end of pickguard by jack is a full inch long...not a pickguard screw, most likely a bridge screw. Wondering if one of my bridge screws is a pickguard screw. When I begin mods, I will find out. Pickup hole in pickguard is in the wrong place, shifted too far to the treble side. This results in at least a 50% drop in volume on the E string compared to other strings. Has a bit of neck dive, not a lot, but some. Had to tighten the strap buttons to test that as both were very loose out of the box. The gig bag is nothing but a dust cover. No protection. The strap is hardly deserving of the name. Didn't even try the cheap cable.
Overall, as a mod platform, it is probably fine for what I am going to be doing with it...that remains to be seen.
As an instrument to play right out of the box? I'm not sure I could recommend it. Not with the issues mine had.
Service Team:
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on Oct 23, 2022
A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are bas ...A bit about me first. I have been playing bass since 1990 and have played in live bands and done studio work. I have built and maintained my own instruments for over half that time as well. I bought this bass as a mod platform. I wasn't expecting much, but did expect more than what I received. Out of the box, the neck was decent, no issues. Frets were good with no sprout or sharp edges. Action is a bit high and intonation completely out on all four strings out of the box. Tuning machines are basic but solid. Body is very beautiful from the front, but has an odd pattern in the wood grain on the back. Went to plug it in and the jack immediately fell inside the body cavity. Nice! Started undoing pickguard screws and found at least half of them already stripped and had to just pull them out with pliers. Pickguard screw at end of pickguard by jack is a full inch long...not a pickguard screw, most likely a bridge screw. Wondering if one of my bridge screws is a pickguard screw. When I begin mods, I will find out. Pickup hole in pickguard is in the wrong place, shifted too far to the treble side. This results in at least a 50% drop in volume on the E string compared to other strings. Has a bit of neck dive, not a lot, but some. Had to tighten the strap buttons to test that as both were very loose out of the box. The gig bag is nothing but a dust cover. No protection. The strap is hardly deserving of the name. Didn't even try the cheap cable. Overall, as a mod platform, it is probably fine for what I am going to be doing with it...that remains to be seen. As an instrument to play right out of the box? I'm not sure I could recommend it. Not with the issues mine had.
UPDATE: I was contacted by Glarry management concerning my review. In the interest of making things right with me, they offered me a partial refund. I felt that was incredibly generous and an amazing level of customer service. I didn't anticipate that, and certainly didn't expect that for a bass that cost me $110. Customer service is top notch!!
I'm very unsatisfied.I just received my new bass and the E string tuner is stripped right out of the box. It just clicks and doesn't tune the string.
Service Team:
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on Sep 09, 2022
I contacted Glarry and they immediately rectified the situation. I'm very pleased with their customer service and they care that their customers are happy
I purchased the space somewhere around the beginning of covid not one or two months later the top piece that holds the strings on the base snapped I tried for months to get a hold of garry unsuccessfully. All I would like is to get my base fixed or something to that effect it's been nearly two years thanks guys
Service Team:
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Received this today. Appearance is nice. Bass plays fine after some adjustments, fret board is too long, second knob doesn't stop turning, doesn't have the other lock nut for the strap. The amp isn't good at all.
Service Team:
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on Mar 23, 2022
Update, I was offered a few options to rectify this. Customer service has been great. Will update again after credit is sent.
I really love the body style, the candy apple red w/ black hardware looks awesome, sadly when I received my bass there was obvious damage to the neck where it bolts on, there are fairly large gaps around the between the neck and the body, the fretboard had a chunk of wood hanging from it at the very end. There is also some minor damage to the headstock but is superficial and can only be seen in the light, but can be felt when you run your finger over it. I previously purchased a 5-string jazz ba ...I really love the body style, the candy apple red w/ black hardware looks awesome, sadly when I received my bass there was obvious damage to the neck where it bolts on, there are fairly large gaps around the between the neck and the body, the fretboard had a chunk of wood hanging from it at the very end. There is also some minor damage to the headstock but is superficial and can only be seen in the light, but can be felt when you run your finger over it. I previously purchased a 5-string jazz bass from Glarry and didn't have a single issue with it. I still have faith in Glarry! I have requested a replacement and will update my review after receiving the new bass. Check out the pics below to see what I mean.
Service Team:
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on Mar 01, 2022
Updated rating 4* - Updated review: They sent a completely new bass at no charge to me to replace the defect one, the new one had a properly set neck and was flawless from top to bottom, the only lingering issue is a volume cutout when both pickups are at full volume likely due to faulty wiring as some have stated in other reviews and videos, but this does not kill the overall satisfaction with the instrument and I can still get a decent range of tone control in light of that issue. Glarry pleas ...Updated rating 4* - Updated review: They sent a completely new bass at no charge to me to replace the defect one, the new one had a properly set neck and was flawless from top to bottom, the only lingering issue is a volume cutout when both pickups are at full volume likely due to faulty wiring as some have stated in other reviews and videos, but this does not kill the overall satisfaction with the instrument and I can still get a decent range of tone control in light of that issue. Glarry please look into the wiring issues that seem to be prevalent on this instrument. I was able to play this bass on Rocksmith but could not get it loud enough to calibrate during tuning so I had to manually override the gain to max 10db in the settings and the accuracy was excellent while playing.
The bass came shipped with a broken nut on the low b string side. 5 string basses aren't too useful when the 5th string doesn't come in working condition. Still haven't heard back from the Glarry Customer Service about that issue. But otherwise looks and sounds okay.
Service Team:
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2 things were wrong with the bass.
When I went to change the strings, the nut fell out. So it wasn't glued in well.
And there were also 2 cracks in the neck.
I'd love for them to send me a neck that's in good condition.
Service Team:
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on Dec 16, 2021
Issue was resolved. Glarry issued me money back since the neck I had had cracks in it.
Customer service was great.
Well the quality seemed pretty good until the string broke the first day I had it…
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on Aug 18, 2021
It won't let me change the amount of stars for some reason, but at first I left a 2 star review because my string broke right away. But the staff was very cooperative in getting me a new one for free. 5 star.
Received my GJazz bass guitar on May 27th, when I opened the box the one of the tuning keys was lying in the box. I thought it had been shipped that way and I had to install it myself. I recently viewed some other Glarry bass unboxings on YouTube,and found that mine was shipped broken.
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on Jun 19, 2021
After submitting my review, I was contacted by Lin; he was very helpful. My bass arrived with a broken tuning peg, he offered a small refund or a complete replacement. I explained that I like the merchandise, I just wanted the part to have it installed. I received the parts within a week. That alone deserves a new rating of 5 stars. Thanks Lin.
Upon unboxing my guitar, the overall appearance of my fretless bass was stunning! The burlywood finish is beautiful and I was well pleased with its light weight. But after tuning the bass, I found it unplayable. The combination of bridge and neck settings caused the strings to bottom out heavily on the neck in the vicinity of the nut, requiring some extensive setting up to render it playable, something that a novice player would likely have trouble doing. but once the set-up was finally acco ...Upon unboxing my guitar, the overall appearance of my fretless bass was stunning! The burlywood finish is beautiful and I was well pleased with its light weight. But after tuning the bass, I found it unplayable. The combination of bridge and neck settings caused the strings to bottom out heavily on the neck in the vicinity of the nut, requiring some extensive setting up to render it playable, something that a novice player would likely have trouble doing. but once the set-up was finally accomplished and the roundwound strings replaced with a set of medium gauge flatwound strings (for less aggressive wear on the fingerboard), the play-ability was very comfortable. Aside from the roundwound strings furnished on the bass and the lack of proper set-up, this is a bass guitar with great eye and ear appeal. Based on my experience with this guitar, I could only recommend this bass for someone who has had knowledge in guitar set-up
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I have been waiting for almost three weeks for any sign of the bass to no avail. I have seen plenty of good reviews on this website and online elsewhere, but I can't give my true opinion until it actually gets to me.
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There isn't much I can say about it. I bought my bass a week ago and paid extra for express shipping for it to be here sooner but it hasn't even made it to UPS yet. I don't know who to call because Glarry says it's shipped already but UPS says they haven't received my package yet. Hopefully things are just a bit slow because of covid but if not I don't know if you'd wanna order from here unless you want your bass to get lost in shipping. The only reason I gave 2 stars is because of the cheap pri ...There isn't much I can say about it. I bought my bass a week ago and paid extra for express shipping for it to be here sooner but it hasn't even made it to UPS yet. I don't know who to call because Glarry says it's shipped already but UPS says they haven't received my package yet. Hopefully things are just a bit slow because of covid but if not I don't know if you'd wanna order from here unless you want your bass to get lost in shipping. The only reason I gave 2 stars is because of the cheap price.
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For 100 dollars I guess it's okay , sounds alright and kinda dig the shape of it just kinda sucks it's supposed to be a face of black to brown inwards on the body but there is heavy over spray of black on half of it . Other then that it's nice
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Took forever to be delivered because of the holidays but granddaughter really likes it. You should wait until delivered before you ask for reviews. This was the 2nd time I received an email asking for a review and it hadn't been delivered yet.
This bass guitar arrived on time, but with slight scratches on the top surface of the bass. When I contacted support to inform them of the minor damage the new bass had when it arrived, their reply was: "you can paint it"! Unbelievable statement... A new product that was damaged when it arrived, and they said I can "paint it". No apology, or an offer to resolve the issue, nothing. Pretty good inexpensive bass (for the price), but customer support is horrible. Please take this into consideration ...This bass guitar arrived on time, but with slight scratches on the top surface of the bass. When I contacted support to inform them of the minor damage the new bass had when it arrived, their reply was: "you can paint it"! Unbelievable statement... A new product that was damaged when it arrived, and they said I can "paint it". No apology, or an offer to resolve the issue, nothing. Pretty good inexpensive bass (for the price), but customer support is horrible. Please take this into consideration before you order. There is no point in offering a guarantee if you don't stand by it, Glarry!
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on Sep 30, 2022
This bass guitar arrived on time, but with slight scratches on the top surface of the bass. When I contacted support to inform them of the minor damage the new bass had when it arrived, their reply was: "you can paint it"! Unbelievable statement... A new product that was damaged when it arrived, and they said I can "paint it". No apology, or an offer to resolve the issue, nothing. Pretty good inexpensive bass (for the price), but customer support is horrible. Please take this into consideration ...This bass guitar arrived on time, but with slight scratches on the top surface of the bass. When I contacted support to inform them of the minor damage the new bass had when it arrived, their reply was: "you can paint it"! Unbelievable statement... A new product that was damaged when it arrived, and they said I can "paint it". No apology, or an offer to resolve the issue, nothing. Pretty good inexpensive bass (for the price), but customer support is horrible. Please take this into consideration before you order. There is no point in offering a guarantee if you don't stand by it, Glarry!
Update: I intended to update this sooner, but life happens... Glarry Support (after some back and forth and misunderstanding on their part) offered a $5 refund for the slight scratches my bass arrived with. So, Customer Support did actually attempt to make things better. For that, I will add another star. Still enjoy the bass, as well!
Learning bass guitars do make you stand out from the crowd. The lead guitar usually expresses the face and sound of the band with an exaggerated feel, but behind it is a bass guitar that brings vitality to the same band. The bass player usually calmly performs his own performance, making the entire band's energetic heartbeat continue to beat.
Playing a electric bass guitar is easy to learn, but it's hard to master, it all depends on where you want to match. Bass guitars are very easy to get started, most people can master the basics and start playing right away, but learning best bass guitars can also be very advanced, because it is an easy-to-use instrument that can be almost as infinite as possible. The right quality of the correct tuning and playing bass guitar and the richness of the rich tones are truly fascinating. Being a bass guitar player and being able to create such a sound yourself is still a much more exciting.
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