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Bass Guitars

Bass Guitars
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4.5 out of 5


Reviews(1203)

on Aug 31, 2021

I tried twice to contact after I placed the order. I found out 4 strings was not acceptable. Please help me.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support. Glarry

on Aug 23, 2021

The bottom pick up is broke
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Aug 23, 2021

The seller made right on the bad pickup & I am getting it fixed. I like the way the bass feels. It plays smooth. For the money it's perfect!!

on Jul 24, 2021

Just got my Glarry GP fretless bass today. Disappointed. The E string tuner is completely loose and both pickups were collapsed inside the body. When the string is loosened the tuner rotates about 45 degrees. The pickups are rattling around inside the body. Oh, well.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Jul 30, 2021

When I received my GP fretless Bass, there was a problem with the pickups not being mounted. Upon contacting Glarry, Lin was super helpful, friendly and expedited a solution very quickly. Glarry is sending me a replacement at no cost. Kudos for excellent customer service and I wish I could change the star rating but it seems I can't. I hold Glarry in the most high esteem. Thank you Lin!

on Jul 20, 2021

Where's my bass I don't have it this sucks now I'm pissed there's your review I'll let everyone know what this sit is about
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry.

on Jun 30, 2021

The bass arrived to my house broken. It is a gift for a student that couldn't afford one. Now I have to replace all of the tuners.i heard good reviews online and even had seen you tuners bragging about you guys. I'm a bit disappointed. 936-510-2183
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Jun 26, 2021

Bass came with a defective pick up. They refuse to send me a new one or the parts to repair it. Do not recommend.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon.Glarry

on Jun 28, 2021

Kudos to management. They did take carte of the problem.

on Jun 06, 2021

I know why they are so cheap. The pick ups and string are severely misaligned. I'll use it to decorate a wall.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Glarry

on May 25, 2021

I would not know how the bass functions because I was sent a large flower pot stand instead of the bass. I hope this was a mistake. IF I ever get the correct package, I will let you know.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on May 08, 2021

By far one of the worst instruments that I have ever purchased. The reviews I read and watched were misleading. But, what could I expect for $110.00. I feel actually violated by this atrocity.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Apr 27, 2021

Arrived on time. But, without the 20W Amp.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Apr 21, 2021

It has been a week, but the shipping status has never changed. Showing "on the way" ontario CA usa, been 5 days. I see a few people having the same issue. Let me know if it is ever gonna move from where it is sitting. If it was to be delivered on the expected day, it should have made some changes by now.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Apr 26, 2021

I complained previously that the shipping status did not show any changes. Oddly i got the shipment on the expected date. Too bad that i cannot change the satisfaction rate. The quality of the bass guitar is far better than expected. No scratch or cracks whatsoever, and the knobs are not wobbly either, unlike some youtube reviewers' claims. I do not know the sound quality and product quality of other bass guitars, but as a beginner who is a heavy metal fan, it creates the sound the right way, ...

on Apr 17, 2021

Still saying on way to UPS after being shipped 13 days ago. Sent email and was told to wait another week and see if it updates. No that's BS!!!!
Service Team:

Thanks so much for your feeback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Apr 15, 2021

I have not received....
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Hope you could receive it on saturday.

on Apr 13, 2021

My 4th guitar string came broken!
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Apr 13, 2021

The bass is nice looking but buzzes slot when played. It has a dead spot on the d string on the 8th or 9th fret with which I'm very unhappy. I was advised by your customer service to take it to a guitar shop to see if they could fix it. The nearest guitar shop is 25 miles from me. I'm hoping that I can get a Return Label so I can send it back. I purchased an electric guitar from you that I'm quite pleased with. I'm sure the problem with the bass is the exception to the rule when it comes to the ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

on Apr 13, 2021

I haven't received my order yet it has been almost a week and my package has not moved for four days
Service Team:

Thanks so much for your feedback. I am so sorry for the delay. Hope you will receive it soon. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

on Apr 30, 2021

Update: This is actually really good. My package was lost so they te-shipped one to me and it came quickly and perfectly with out any damage. Will consider buying again

on Apr 11, 2021

Very good starter bass at a decent price. Nice tone was easily dialed in. B string isn't floppy and even string volume on all strings. Not heavy, actually too light imo. Lacks the solidness of a higher level instrument. Quality doesn't have to be expensive as Glarry has shown here. Way to go Glarry!!
Service Team:

We appreciate your support for Glarry. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

on Apr 05, 2021

Worst place to get a guitar, still haven't got mine
Service Team:

Thans so much for your feedback. We appreciate your support for Glarry. Sorry for the inconvenience caused to you! We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

on Mar 29, 2021

It has been 12 days and the bass still has not left their facility! Guess I will just cancel the order.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.Glarry

on Mar 25, 2021

For having to choose UPS which makes it difficult to contact them after all of this.
Service Team:

Thanks so much for your feedback, we are so sorry for the issues. Our customer-service will contact you soon. Glarry

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