Volien came with a string that snapped on the first lesson. It was Yellow and clearly aged according to the teacher.
Service Team:
We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry
on Jul 05, 2024
We experienced some problems with the Violin we ordered at the first music lesson. One of the strings snapped due to age. The rest of the instrument was fine. It was good quality for a student voilen. A employee at Glarry music did reach out unexpectedly to resolve the issue with the stings. Glary music does value their customers and would certainly do business with again.
There is a lot to love about this violin but....
Cons-
Of the two bows I received one was usable, not great but usable. The other was just absolute trash and I'm kicking myself for not getting pictures before I tossed it.
Get yourself a better Rosin, I can prepared for bad rosin and got bad rosin. You can get a decent rosin on Amazon for like $5.
If you care about appearance my violin has dirt spots mixed in with the finish.
And last, but the most painful one. The E string sits so l ...There is a lot to love about this violin but....
Cons-
Of the two bows I received one was usable, not great but usable. The other was just absolute trash and I'm kicking myself for not getting pictures before I tossed it.
Get yourself a better Rosin, I can prepared for bad rosin and got bad rosin. You can get a decent rosin on Amazon for like $5.
If you care about appearance my violin has dirt spots mixed in with the finish.
And last, but the most painful one. The E string sits so low it's nearly touching the top part of Mt neck. The issue is the nut was filed down too deep.
Pro's-
Price for sound quality is insane. You will not find a better sounding violin for the price Glarry puts out in the US. It beats out most other more expensive entry level instruments with a consistent warm tone.
Aged wood, AGED WOOD, AGED WOOD for $94. Holy poop
The case has a built in hygrometer
The tuner is great, and I got two bridges which was a huge plus.
The violin isn't staying in tune well, but that is to be expected with new cheap strings.
Overall- I would give this violin 3.5 stars.
If I find an easy affordable solution to the E string I will update my review and increase it's rating.
Service Team:
We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry
on Jan 11, 2024
UPDATE-
I received a new bow in good condition and a $15 refund. This worked great because I used the money to buy a new bridge, this solved my E string problem. I would like to change my 3 stars to 5!
It is decent for the price. The finish was dirty when they put the finish on it so the top has dirt under the finish which makes it look bad. The tuner seems to work good. The bridge took me several times to get it close to playing fair. Best to take it to a shop and have them set it up. Im retired so i have plenty of time.
Service Team:
We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you Soon. Glarry
I received mine on time. The problem is my niece is not able to use it because the strings are not on. I would have liked it if she was able to "start playing right away," as mentioned in the introductions. Now I believe I will have to pay a music store to add the strings.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Our Customer - Service will contact you soon. Glarry
I really liked the violin, I think it looks amazing. The only downside is that my frog on my bow is loose when it arrived. The back of the frog is coming off of the bow.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
on Jan 31, 2022
Glarry has reached out to me and worked diligently to help resolve my issue with my bow. I highly recommend these violins for any level of play.
Not sure how it sounds yet, have to spend another 25 bucks at a local music store to have tuned and tightened maybe even cleaned up a little. Really thought I'd have the awe factor when I unzipped the case. Hopefully the sound impresses me more then the delivery.
Anyways thank you and I do appreciate you either way
:)
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
on Jan 22, 2022
Thank you Lin for your help great customer service
the violin came not fully painted,, a missing tuner,, no rosin in the case,, and a bit of broken hairs but i'm awaiting to play it because i need rosin. good so far though the case is a bit crusted.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry
The instrument is very good looking in my opinion as well as the accessories, but I was very disappointed at the fact that my bow is broken or doesn't work. When I screw to tighten the frog the bow rises like a rainbow and does not tighten the hair.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry
Violin is fine, but it's not explained the bridge must be carefully prepared. That's normal but few new players know it. It took me most of a full day to find the information and set up the instrument decently. You need to include instruction which explain the strings at nut should be carefully placed 16mm G to E, and 33mm on the bridge. The bridge feet must be carefully shaped to fit the body. String height at end of fretboard should be G 5.5mm to E 3.5mm, which is done by carving or sanding a ...Violin is fine, but it's not explained the bridge must be carefully prepared. That's normal but few new players know it. It took me most of a full day to find the information and set up the instrument decently. You need to include instruction which explain the strings at nut should be carefully placed 16mm G to E, and 33mm on the bridge. The bridge feet must be carefully shaped to fit the body. String height at end of fretboard should be G 5.5mm to E 3.5mm, which is done by carving or sanding a curve on the bridge top. Curve is from 43mm radius. You should include a simple template in card stock for this. Because I didn't understand this at first, the strings scared my nut in bad locations. Please know many of your customers are totally unaware and have no teacher, but want to play. A decent setup will take a non-pro at least 3 hours----after they learn what they need to do. Glarry: hire a luthier to make a special instruction sheet for all this with household tools, and include this with your violins. Good value, very poor information.
Service Team:
Thank you for your feedback, I will recommend the technical staff to follow up.
I was happy overall with the purchase. Unfortunately the bow broke at the tip while applying the rosin. Using a different bow I was able to play the violinwhich head a nice sound.
I love the fact that Glarry provides a full bundle of a product. I don't have to add and look for individual items for my cart, one click and its done. The shipping was fast. The product overall is great but I do have a couple of issues. The pegs do not hold the position, keeps getting loose while tuning. The bridge keeps falling off due to a lack of carves. Overall good product for the price.
The violin was decent but the bow is horrible and the shoulder rest is non-adjustable. I tried to contact you guys last week but I have heard nothing from you guys concerning this issue. The bow will not loosen or tighten and as i stated earlier the shoulder rest is non adjustable and doesnt fit my violin.
Service Team:
Our customer service staff had sent an email to you, but we have not received your reply. Please check your email (maybe the trashmail), and also called you, but it was not connected. If you have any questions, please contact us, our customer service email is: [email protected]. Have a good day!
This was a gift, so I can't give it an honest or great review without actually seeing the product. The transactions online were easy and I was able to track the shipping.
The violin was perfect for my 4th grader but the bow had to be replaced and so did the rosin. Still cost me less than $80 for everything.
Service Team:
We appreciate your support for Glarry. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support.
Violin, which appeared in Italy in early 16th century, is the most important instrument in the string group of modern orchestras. Violin is an extremely expressive stringed instrument, the versatile violin lends its distinctive voice to every genre from classical to popular music.
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