Bought this adorable violin for my grandson... Glarry was quick and thoughtful to respond to my questions and even went out of their way to ensure special shipping instructions for me. I just received the violin-even before I was expecting it! I am SO thrilled with it, and I can't wait to give it to my grandson, he is going to love it! I saw mixed reviews online, but it was their pre-order customer service that convinced me to give them a shot, and I'm glad I did!
Ordered this for my daughter very last minute on a Sunday. Had to go with express shipping to get it asap...it was at my residence by Tuesday afternoon! Very great quality, great starter violin along with a very nice case as well...definitely recommend!!
For the price this cannot be beat. Sound is not bad at all. I let it rest at home temperature for a day or two before attempting to set the bridge or tune. I also loosened the strings slightly before setting the bridge and allowed strings to rest before small tightenings. No trouble with broken strings. I forgot how much rosin a new bow needs (a ton) to make clear sound. I ended up using darker rosin I had on hand to get a fuller sound (the light rosin provided is very lightweight). As expected, ...For the price this cannot be beat. Sound is not bad at all. I let it rest at home temperature for a day or two before attempting to set the bridge or tune. I also loosened the strings slightly before setting the bridge and allowed strings to rest before small tightenings. No trouble with broken strings. I forgot how much rosin a new bow needs (a ton) to make clear sound. I ended up using darker rosin I had on hand to get a fuller sound (the light rosin provided is very lightweight). As expected, it fell out of tune almost immediately, but through lots of retuning and over the course of a practice session we were beginning to see the tuning hold longer. I am confident that as the strings acclimate to their stretch they will hold tune well. Strings are adequate.
Not sure how it sounds yet, have to spend another 25 bucks at a local music store to have tuned and tightened maybe even cleaned up a little. Really thought I'd have the awe factor when I unzipped the case. Hopefully the sound impresses me more then the delivery.
Anyways thank you and I do appreciate you either way
:)
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
on Jan 22, 2022
Thank you Lin for your help great customer service
Extremely poor quality instrument. No groves on the bridge for strings, fingerboard has a dip in it. Only has one tuner when it is supposed to have 4. This product can not be played accurately.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
I am not satisfied. My bow arrived broken!
The outer box is too thin, but, thankfully the violin case is strong. For that, I am most grateful. The fact that only 1/4 of my bow tightens and 3/4 does not, I am QUITE disappointed. I just messaged the company and am awaiting their response. Hopefully I will hear from them soon, in which case my review will be adjusted. Until then, I am brokenhearted.
I opened it when it arrived, and after carefully trying to tune it for an hour, the tuning pegs kept backing out several steps. I emailed glarry requesting a return label and refund. Their response was they want me to take it to a repair shop, and they will refund the repair, so long as it is less than the purchase price. What a joke. I wasn't expecting anything amazing, but something more than firewood would have been nice. Telling your customer they are SOL is terrible. This was my 2nd p ...I opened it when it arrived, and after carefully trying to tune it for an hour, the tuning pegs kept backing out several steps. I emailed glarry requesting a return label and refund. Their response was they want me to take it to a repair shop, and they will refund the repair, so long as it is less than the purchase price. What a joke. I wasn't expecting anything amazing, but something more than firewood would have been nice. Telling your customer they are SOL is terrible. This was my 2nd purchase, and definately my last
Service Team:
Merry Christmas! Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
I would love to write a review but the package was somehow lost in shipment and the order was cancelled a month later.
Service Team:
Merry Christmas!
Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. Glarry
This product came poorly packaged in a thin bag with no packing materials that was ripped upon arrival as was the cheaply made violin case. Every single seam on the case is coming unraveled, there's a rip at the top of the case exposing the Styrofoam within that could have been avoided with better more insulated packaging, and the violin itself is scratched and scuffed - looks returned and resold. Being that the violin was encased, this indicates the violin was scratched when placed in the case ...This product came poorly packaged in a thin bag with no packing materials that was ripped upon arrival as was the cheaply made violin case. Every single seam on the case is coming unraveled, there's a rip at the top of the case exposing the Styrofoam within that could have been avoided with better more insulated packaging, and the violin itself is scratched and scuffed - looks returned and resold. Being that the violin was encased, this indicates the violin was scratched when placed in the case so I cant blame my careless UPS guy or poor packaging - it was placed in there in that condition. This is a Christmas gift and being that we're 4 days out, I have to give my daughter a scratched violin in a ripped and unraveled case. No time to return. The only purchase I made this Christmas that I'm not satisfied with.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. Our Customer - Service will contact you soon. Glarry
on Dec 22, 2021
UPDATE: Cannot update satisfaction, but originally left a bad review due to shipment issues. The owner, Lin, reached out within a couple short hours and resolved the issue, no questions asked. Should you ever run into a shipping issue or any issue for that matter I have no doubt that Glarry will handle it so you're satisfied with your purchase.
I gave a 3 because the G and D tuners slip badly and won't achieve correct tuning. Also, no string slots cut in the bridge and I don't have those tools.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
on Dec 30, 2021
Lin is a wonderful manager to deal with she sent me another choice. At first there was some peg slipping but corrected now. The original violin had pegs that slip even after peg dope has been applied…
Beautiful beginner's instrument!! Quality workmanship and everything a new player needs. My only complaint would be the rosin was pure crumbled chalk but that's an easy fix.
My niece is going to be thrilled. Her 6 year birthday.the quality of your service and the product is top notch. Definitely will recommend your company to others.
Service Team:
Thanks for your comment.
We will try harder to offer better products and service.
Looking forward to your next visit!
Glarry
I am very pleased with the quality for the price we paid for this beginners violin.
Violin, which appeared in Italy in early 16th century, is the most important instrument in the string group of modern orchestras. Violin is an extremely expressive stringed instrument, the versatile violin lends its distinctive voice to every genre from classical to popular music.
Whether you are a violin lover, or getting a starter violin for a little one. Glarry violin is made of high quality material, with beautiful appearance and firm structure. Violin music equipped with all necessaries accessories and create the best sound quality. Affordable and professional violin is the best choice for many family.
Scientific evidence indicates that the violin is a kind of instrument that needs the right hand and left hand, so it can develop the thinking of the brain at the same time and has the function of cultivating quality and moulding sentiment.
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