Recorded my package almost 2 months ago, give it take. The items I was so destroyed we were surprised it even made it there. Violin was immediately wrapped for Christmas- where it waited for its new owner. Grandson opened it than realized one half was crushed and damaged. It shipped to Wyoming.
I'm located in California; grandson asked me if he could change the color from black to white. I said I don't see why not, I'll ask but they may want it sent back. I've been trying to talk to somebody fo ...Recorded my package almost 2 months ago, give it take. The items I was so destroyed we were surprised it even made it there. Violin was immediately wrapped for Christmas- where it waited for its new owner. Grandson opened it than realized one half was crushed and damaged. It shipped to Wyoming.
I'm located in California; grandson asked me if he could change the color from black to white. I said I don't see why not, I'll ask but they may want it sent back. I've been trying to talk to somebody for days but they only answer a question through email than I wait 24 hours for the next reply.
In all my years I' I've never experienced a company that cares so much. Really disappointed guys' really!!
Service Team:
We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.
There are chips all over the violin the resident was completely destroyed and cracked and dried up the bow was frayed and they're supposed to be an additional bow there is also supposed to be a DVD and instruction guide and there was not anywhere to be found
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
The violin arrived with the strings under the fret board. As I pulled them up the strings were crossed so I had to uncross them and I realized that there was no tightening peg where the strings attach on the bottom of the violin where the E string should be. The piece where the strings attached was also very loose and easily unattached.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
The electronic violin, which combines electronic technology with traditional instruments, is controlled by a loudspeaker. When playing, the player is much more relaxed in the traditional way. The volume of the electronic violin can be adjusted at any time to suit different performances. From small “room music venues” to large concert halls, appropriate volume adjustments can be made as needed. Its volume is freely adjustable, so the player can play in any place he likes without worrying about affecting others. A good electronic violin can produce the same beautiful sound as the famous piano. The price is only one-third of the name of the piano. It is a good choice for violin beginners. We sell the best electronic violin on our website and welcome electronic violin lovers to buy.